Terms of service
TERMS OF SERVICE
Last Updated: November 11, 2026
Welcome to livelzuno. These Terms of Service govern access to https://livelzuno.shop and purchases made through our online store. All provisions are subject to applicable mandatory consumer protection laws.
1. CUSTOMER ELIGIBILITY
Customers must have the legal capacity to make purchases or appropriate permission from a parent or guardian.
The website must only be used for lawful purposes.
2. PRODUCT DESCRIPTIONS
We make reasonable efforts to maintain accurate descriptions, product photographs, prices, and availability information.
Minor differences in appearance may result from screen settings or ordinary manufacturing variations.
3. ORDER PLACEMENT AND ACCEPTANCE
Submitting an order constitutes an offer to purchase.
An automated order confirmation acknowledges receipt but does not necessarily establish final acceptance.
We may verify payment, stock availability, and delivery eligibility before fulfillment.
If a paid order cannot be fulfilled, an appropriate refund will be arranged.
4. PRICES AND PAYMENT
Product prices and applicable charges will be displayed before payment confirmation.
Customers must provide accurate billing details and use authorized payment methods.
Material pricing errors will be addressed in accordance with applicable consumer protection laws.
5. ORDER PROCESSING AND DELIVERY
Orders are generally processed within 2–3 business days after payment confirmation, excluding weekends and US public holidays.
Estimated shipping transit is 20–45 calendar days after dispatch, separate from and additional to processing time.
Free standard shipping applies when the merchandise subtotal is strictly greater than $30 USD.
Please review our Shipping Policy before ordering.
Mandatory rights concerning delayed or undelivered goods remain unaffected.
6. TAXES AND IMPORT CHARGES
Applicable US sales taxes, UK VAT, and import obligations will be handled in accordance with relevant laws.
Customers will not be required to pay additional import duties or delivery-related taxes beyond the checkout total.
7. RETURNS AND REFUNDS
Eligible merchandise may be returned within 30 calendar days after delivery through our authorized free return procedure.
Approved refunds are issued to the original payment method. Funds typically appear within 3–7 business days after issuance, subject to applicable statutory deadlines.
See our Return and Refund Policy for additional information.
8. ACCEPTABLE WEBSITE USE
Fraudulent transactions, payment misuse, unauthorized access, malicious software, and unlawful interference with website operations are prohibited.
Customers must provide accurate contact, billing, and delivery information.
9. INTELLECTUAL PROPERTY
Original website content, product photographs, images, graphics, designs, branding, and other protected materials belong to their respective rights holders.
Unauthorized commercial reproduction or redistribution is prohibited.
10. THIRD-PARTY SERVICES
The online store may use Shopify, authorized payment processors, fulfillment services, shipping carriers, and customer support providers.
Separate third-party terms may apply without restricting mandatory consumer rights.
11. WEBSITE AVAILABILITY
We aim to maintain a functioning and secure website, although temporary maintenance, service interruptions, or technical problems may occur.
12. LIABILITY
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.
Any further limitations apply only where permitted by applicable laws.
13. GOVERNING LAW AND DISPUTES
Applicable governing law and jurisdiction depend on the actual contracting seller's verified legal identity and location.
Mandatory consumer protections, including those applying to UK customers, remain unaffected.
14. CHANGES TO THESE TERMS
We may update these terms as business operations or legal requirements change.
Changes will not retroactively remove rights arising from completed purchases.
15. CUSTOMER CONTACT
Store Name: livelzuno
Official Website: https://livelzuno.shop
Customer Service Email: robertbursen@outlook.com
PUBLICATION CHECK: Identify the actual contracting seller using its verified legal name and authorized physical business address before publishing.